Broken sewer cameras, dead monitors, upgrades, replacements, and custom work?
ITC has 2 locations located in Cotati, CA, and Lacey, WA. We are an Authorized Warranty Repair and Service Center for General Wire sewer cameras, Seba, Impulse Radar, Prototek, Aervoe and Vivax-Metrotech. We also repair many other brands, including non-warranty service work.
We specialize in camera repairs, circuit repairs, re-rod sewer inspection systems, and inspection of all locating equipment. Below we have further summarized our repair services. If you have any questions or we can assist you in any way, please feel free to contact us either by phone, email or through this site.
Located in Northern California and the Puget Sound in Washington, ITC offers quality repair services with quick turn-around and comprehensive service documentation to confirm calibration. We use only the finest factory parts and our work is protected with a complete 90-day warranty. We offer repairs on many brands of pipe and cable locators, camera inspection systems and water-leak detection equipment.
Our expansive facility is always fully stocked with factory parts to ensure efficiency and turn-key productivity. For example, our experts can typically evaluate a unit within two days of receiving it and provide a detailed estimate.
We recommend that your units are calibrated annually to ensure efficiency and optimal performance. Please contact our service department at 800-519-1998 for complete details.
Too busy to drop your unit off personally. No problem! Send It In!
Our process is simple. Just send in your unit with the form and our experts will get started. Once we have evaluated the unit, we will provide you a detailed estimate.
Just fill out the repair form below and ship your unit to:
Instrument Technology Corp
646 Portal Street
Cotati, CA 94931
CLICK HERE for our repair form. (PDF)
8450 30th AVE NE Unit
Lacey, WA 98509
646A Portal St
Cotati, CA 94931
OR FILL OUT THE REPAIR FORM BELOW AND SUBMIT.
Note: Pack Unit Securely - no foam peanuts please. We are not responsible for shipping damage. Include this form with package. Ship package to the location closest to you, locations are listed at the top of the page - freight prepaid.
Equipment shipped without boxes or poorly packed will be boxed and packed as needed by ITC prior to return shipment at additional cost. All Repairs are subject to a $128.00 fee with or without service.