Repair Services

Need to repair sewer cameras, dead monitors, upgrades, replacements, and custom work?

ITC has 2 locations located in Cotati, CA, and Lacey, WA. We are an Authorized Warranty Repair and Service Center for General Wire sewer cameras, Seba, Impulse Radar, Prototek, Aervoe and Vivax-Metrotech, as well as repair many other brands, including non-warranty service work.

We specialize in camera repairs, circuit repairs, re-rod sewer inspection systems, and inspection of all locating equipment. Below we have further summarized our repair services. If you have any questions or we can assist you in any way, please feel free to contact us either by phone, email or through this site.

On-Site Repairs:

Located in Northern California and the Puget Sound in Washington, ITC offers quality repair services with quick turn-around and comprehensive service documentation to confirm calibration. We use only the finest factory parts and our work is protected with a complete 90-day warranty. We offer repairs on many brands of pipe and cable locators, camera inspection systems and water-leak detection equipment.

Our expansive facility is always fully stocked with factory parts to ensure efficiency and turn-key productivity. For example, our experts can typically evaluate a unit within two days of receiving it and provide a detailed estimate.

Calibration:

We recommend that your units are calibrated annually to ensure efficiency and optimal performance. Please contact our service department at 800-519-1998 for complete details.

Too busy to drop your unit off personally. No problem! Send It In!

Our process is simple. Just send in your unit with the form and our experts will get started. Once we have evaluated the unit, we will provide you a detailed estimate.

Just fill out a repair form below and ship your unit to:

OR FILL OUT THE ONLINE FORM BELOW AND HIT SUBMIT

Note:  Pack Unit Securely – no foam peanuts please. We are not responsible for shipping damage. Include this form with package. Ship package to the location closest to you, locations are listed at the top of the page – freight prepaid.

Equipment shipped without boxes or poorly packed will be boxed and packed as needed by ITC prior to return shipment at additional cost. All Repairs are subject to a $149.00 fee with or without service.

Repair Form

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Contact Name *

First

Last

Company Name

Street Address (Ship to) *

Street Address Line 2 (Ship to)

City (Ship to) *

State / Province (Ship to) *

Postal / Zip Code (Ship to) *

Phone Number *

FAX Number

Email *

(1) Model / Serial Number *

First

Last

Issues *

(2) Model / Serial Number

First

Last

Issues

Model to) Method

(3) Model / Serial Number

First

Last

Issues

(4) Model / Serial Number

First

Last

Issues

Approval MethodNeed Detailed EstimatePreapproved Amount

Preapproved Amount (if applicable)

Return Method

• Pick Up
• Ship UPS
• Ship FedEx
• Ship Pallet

SHIPPING PAID FOR BY CLIENT

Shipping Account Number

If no Account Number is entered and you choose an option to ship, we will add the freight charge to the Invoice.

Authorized By *

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Last

Submit

If you have any questions, feel free to contact Instrument Technology Corporation at 800-519-1998. For your convenience, you can request a quote from this site.

Please Call – 800-519-1998